{"id":111,"date":"2025-11-05T20:23:01","date_gmt":"2025-11-05T19:23:01","guid":{"rendered":"https:\/\/llosa.es\/?page_id=111"},"modified":"2025-12-26T19:35:02","modified_gmt":"2025-12-26T18:35:02","slug":"politica-de-envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/","title":{"rendered":"Pol\u00edtica de env\u00edos y devoluciones"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83d\ude9a Pol\u00edtica de Env\u00edos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En <strong>Llosa<\/strong> cuidamos cada pedido de forma artesanal, dedicando el tiempo necesario para que todo llegue perfecto.<br>Con el fin de trabajar de manera <strong>m\u00e1s sostenible y responsable con el entorno<\/strong>, concentramos los env\u00edos en un \u00fanico d\u00eda a la semana \u2014<strong>normalmente los martes o mi\u00e9rcoles<\/strong>\u2014.<br>As\u00ed reducimos desplazamientos, optimizamos recursos y minimizamos el impacto ambiental sin comprometer la calidad del servicio.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 Preparaci\u00f3n y confirmaci\u00f3n del pedido<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Productos en stock:<\/strong> se preparan y salen en el siguiente d\u00eda de env\u00edo programado.<\/li>\n\n\n\n<li><strong>Productos a medida o fuera de stock:<\/strong> pueden requerir un plazo variable, ya que algunos materiales pueden no estar disponibles o no ser exactamente iguales a los de la pieza original. En estos casos, te informaremos siempre por correo o WhatsApp antes de realizar el env\u00edo.<\/li>\n\n\n\n<li>Todos los pedidos reciben una <strong>confirmaci\u00f3n de compra<\/strong>, con la <strong>fecha estimada de env\u00edo<\/strong> y el <strong>m\u00e9todo de transporte utilizado<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\ude9b Plazos de entrega<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Espa\u00f1a peninsular:<\/strong> la entrega suele realizarse en <strong>24\u201348 horas h\u00e1biles<\/strong> una vez que el pedido sale de nuestro taller.<\/li>\n\n\n\n<li><strong>Otros destinos:<\/strong> si est\u00e1s fuera de la pen\u00ednsula, <strong>cont\u00e1ctanos<\/strong> y te informaremos de las opciones y costes disponibles.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb0 Costes de env\u00edo<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Env\u00edo est\u00e1ndar a Espa\u00f1a peninsular: <strong>5,99 \u20ac (IVA incluido)<\/strong>.<\/li>\n\n\n\n<li>En <strong>Llosa<\/strong> preferimos mantener <strong>precios justos y transparentes<\/strong>, por eso no aplicamos tarifas promocionales ni env\u00edo gratuito.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udfe2 Empresa de mensajer\u00eda<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Trabajamos con <strong>empresas de mensajer\u00eda nacionales<\/strong> de confianza, que seleccionamos seg\u00fan el destino y el tipo de producto.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcde Contacto y asistencia<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si tienes cualquier duda o incidencia con tu env\u00edo, puedes escribirnos o enviarnos un mensaje:<br>\ud83d\udce7 <strong><a>llosa@llosa.es<\/a><\/strong> <br>\ud83d\udcac <strong>WhatsApp: 605 838 625<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd04 Pol\u00edtica de Devoluciones<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En <strong>Llosa<\/strong>, cada pieza est\u00e1 hecha con cari\u00f1o, cuidando los detalles y los materiales.<br>Queremos que est\u00e9s satisfecho con tu compra, y si algo no sale como esperabas, haremos lo posible por solucionarlo de la mejor forma.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83e\uddfe Plazo para comunicar una incidencia<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Por favor, <strong>av\u00edsanos en un plazo m\u00e1ximo de 7 d\u00edas naturales<\/strong> desde la recepci\u00f3n del pedido escribiendo a<br>\ud83d\udce7 <strong><a>llosa@llosa.es<\/a><\/strong> o mediante <strong>WhatsApp<\/strong>, indicando tu n\u00famero de pedido y, si es posible, una fotograf\u00eda del producto afectado.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\ude9a Proceso de devoluci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez revisada la incidencia, te indicaremos c\u00f3mo realizar la devoluci\u00f3n o el cambio correspondiente.<br>Las devoluciones se gestionan desde <strong>Barcelona (Espa\u00f1a)<\/strong> y se estudian <strong>caso por caso<\/strong> para ofrecer la soluci\u00f3n m\u00e1s adecuada.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb6 Reembolsos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">El reembolso se efectuar\u00e1 <strong>una vez recibido y comprobado el producto devuelto<\/strong>, utilizando el mismo m\u00e9todo de pago empleado en la compra.<br>Nos gusta hacer las cosas bien, por eso tratamos cada caso con atenci\u00f3n personalizada y cercan\u00eda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\ude9a Pol\u00edtica de Env\u00edos En Llosa cuidamos cada pedido de forma artesanal, dedicando el tiempo necesario para que todo llegue [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-111","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de env\u00edos y devoluciones - Llosa<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de env\u00edos y devoluciones - Llosa\" \/>\n<meta property=\"og:description\" content=\"\ud83d\ude9a Pol\u00edtica de Env\u00edos En Llosa cuidamos cada pedido de forma artesanal, dedicando el tiempo necesario para que todo llegue [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Llosa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/llosatextil\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-26T18:35:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/llosa.es\\\/index.php\\\/politica-de-envios-y-devoluciones\\\/\",\"url\":\"https:\\\/\\\/llosa.es\\\/index.php\\\/politica-de-envios-y-devoluciones\\\/\",\"name\":\"Pol\u00edtica de env\u00edos y devoluciones - Llosa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/llosa.es\\\/#website\"},\"datePublished\":\"2025-11-05T19:23:01+00:00\",\"dateModified\":\"2025-12-26T18:35:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/llosa.es\\\/index.php\\\/politica-de-envios-y-devoluciones\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/llosa.es\\\/index.php\\\/politica-de-envios-y-devoluciones\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/llosa.es\\\/index.php\\\/politica-de-envios-y-devoluciones\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/llosa.es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de env\u00edos y devoluciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/llosa.es\\\/#website\",\"url\":\"https:\\\/\\\/llosa.es\\\/\",\"name\":\"Llosa\",\"description\":\"Arte textil\",\"publisher\":{\"@id\":\"https:\\\/\\\/llosa.es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/llosa.es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/llosa.es\\\/#organization\",\"name\":\"Llosa\",\"url\":\"https:\\\/\\\/llosa.es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/llosa.es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/llosa.es\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-llosa.png\",\"contentUrl\":\"https:\\\/\\\/llosa.es\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/cropped-llosa.png\",\"width\":902,\"height\":300,\"caption\":\"Llosa\"},\"image\":{\"@id\":\"https:\\\/\\\/llosa.es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/llosatextil\",\"https:\\\/\\\/www.instagram.com\\\/llosa_textil\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@llosa_textil\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de env\u00edos y devoluciones - Llosa","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"es_ES","og_type":"article","og_title":"Pol\u00edtica de env\u00edos y devoluciones - Llosa","og_description":"\ud83d\ude9a Pol\u00edtica de Env\u00edos En Llosa cuidamos cada pedido de forma artesanal, dedicando el tiempo necesario para que todo llegue [&hellip;]","og_url":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/","og_site_name":"Llosa","article_publisher":"https:\/\/www.facebook.com\/llosatextil","article_modified_time":"2025-12-26T18:35:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/","url":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/","name":"Pol\u00edtica de env\u00edos y devoluciones - Llosa","isPartOf":{"@id":"https:\/\/llosa.es\/#website"},"datePublished":"2025-11-05T19:23:01+00:00","dateModified":"2025-12-26T18:35:02+00:00","breadcrumb":{"@id":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/llosa.es\/index.php\/politica-de-envios-y-devoluciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/llosa.es\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de env\u00edos y devoluciones"}]},{"@type":"WebSite","@id":"https:\/\/llosa.es\/#website","url":"https:\/\/llosa.es\/","name":"Llosa","description":"Arte textil","publisher":{"@id":"https:\/\/llosa.es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/llosa.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/llosa.es\/#organization","name":"Llosa","url":"https:\/\/llosa.es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/llosa.es\/#\/schema\/logo\/image\/","url":"https:\/\/llosa.es\/wp-content\/uploads\/2025\/10\/cropped-llosa.png","contentUrl":"https:\/\/llosa.es\/wp-content\/uploads\/2025\/10\/cropped-llosa.png","width":902,"height":300,"caption":"Llosa"},"image":{"@id":"https:\/\/llosa.es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/llosatextil","https:\/\/www.instagram.com\/llosa_textil\/","https:\/\/www.tiktok.com\/@llosa_textil"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/pages\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/comments?post=111"}],"version-history":[{"count":3,"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/pages\/111\/revisions"}],"predecessor-version":[{"id":254,"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/pages\/111\/revisions\/254"}],"wp:attachment":[{"href":"https:\/\/llosa.es\/index.php\/wp-json\/wp\/v2\/media?parent=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}